Your Questions Answered

LimeVPN basic accounts are unbeatably priced at $2.99 monthly or $1.49 per month if billed annually (First invoice). Our unconditional and no questions asked 7 day full money back guarantee makes it absolutely risk free for you to purchase.

Our LimeVPN Pro service costs $19.99 monthly or $14.99 per month if billed annually. However we often have special offers so check VPN price here

No, we do not provide trial accounts to prevent abuse, however we offer a 7 day full money back guarantee for you to try our services.

We provide an unconditional and no questions asked 7 day 100% money back guarantee to both LimeVPN Basic & Pro plans.

We currently accept and support PayPal, Credit Cards, Bitcoins and 120+ more Payment Options. Please contact billing for other payment requests.

You don’t want to navigate the web safely anymore? Or maybe there is a technical issue that we can help with? If so, please contact support@limevpn.com. However, if you have made up your mind and want to cancel, you can do it when you log into the client area or just send a cancelation request to sales@limevpn.com

PPTP

Point-to-Point Tunneling Protocol (PPTP) is a Microsoft invention for creating VPN over dialup networks, and as such has long been the standard protocol for internal business VPN for many years. It is a VPN protocol only, and relies on various authentication methods to provide security. Available as standard on just about every VPN capable platform and device, and thus being easy to set up without the need to install additional software, it remains a popular choice both for businesses and personal usage. It also has the advantage of requiring a low computational overhead to implement.

LimeVPN implements PPTP encryption with MPPE 128bit cipher, with or without compression and MS-CHAPv2 authentication.

L2TP/IPSec

Layer 2 Tunneling Protocol (L2TP) came about through a partnership between Cisco and Microsoft with the intention of providing a more secure VPN protocol. L2TP is considered to be a more secure option than PPTP, as the IPSec protocol which holds more secure encryption algorithms, is utilized in conjunction with it. It also requires a pre-shared certificate or key.

LimeVPN implements L2TP encryption with the standardized IPSec protocol with AES encryption algorithm. A 256 bit key will be used for encryption.

SSTP

Secure Socket Tunneling Protocol (SSTP) works in situations where most VPN connections would be blocked. This includes countries which forbid the use of VPN technology, and certain companies that block VPN connections. It uses TCP Port 443, the same port used by Secure Socket Layer (SSL) transmissions. This combines with a special method to form the packets to allow SSTP transmissions to pass through most proxies and firewalls. It is considered the most secure of VPN tunneling protocols because it uses SSL, authentication certificates and 2048-bit encryptions.

The major downside to SSTP is that it was created exclusively by Microsoft and only works on Windows Vista SP 1 and Windows 7/8. Because it is proprietary, there are no known plans to make it officially available to users of Mac OS, Linux and older versions of Windows.

If you cannot connect with PPTP or L2TP protocol, and if you can browse https web sites most likely SSTP should work for you.

OpenVPN

OpenVPN is a fairly new open source technology that uses the OpenSSL library and SSLv3/TLSv1 protocols, along with of other technologies, to provide a strong and reliable VPN solution. One of its major strengths is that it is highly configurable, and although it runs best on a UDP port, it can be set to run on any port, including TCP port 443. This makes it traffic on it impossible to tell apart from traffic using standard HTTP over SSL , and it is therefore extremely difficult to block.

LimeVPN implements OpenVPN protocol with AES cipher and 128bit and 256bit (Optional) encryption, hash algorithm is 160bit SHA1, control channel is TLSv1/SSLv3 DHE-RSA-AES256-SHA and 2048 bit RSA.

LimeVPN provides OpenVPN / SSL VPN protocol on TCP ports 80 (http), 443 (https), 992, 1194, 8888 and UDP ports 53 (DNS), 80, 992, 1194 and 8888.

If you cannot connect with PPTP or L2TP protocol you can try to connect with OpenVPN with different TCP and UDP ports.

Learn more

Check out our guide on How to select a VPN protocol which has basic recommendations and easy-to-compare VPN protocols table.

The speed of your VPN connection will always vary based on a number of factors:

The most important factor is your original Internet connection speed. You also need to consider the distance between where you are and where our VPN servers are. Generally the closer you are to the VPN server of your choice, the faster your speed will be. Of course, given that we have servers in over 30 countries around the earth, you’ll always be near a LimeVPN server.

There can be also VPN protocols throttling by your internet service provider so that be sure to test your speed via all the available VPN protocols, PPTP, L2TP, OpenVPN(Both TCP and UDP mode) SSTP and SoftEther. In most cases you can find yourself Fast VPN connection and may even rise up your internet sppeds.

We also provide SSH Tunnel/Socks proxy in case VPN protocols are not suitable for you.

A VPN is dependant on the speed of your connection to the Internet. Whatever the speed of the connection is, the VPN cannot be faster. In fact you should expect a small loss in speed generally because of all the added security, protocols and encryption carried out on end-to-end basis. This is done for the security of your data. This loss should be small, usually 10-20% when compared with your connection without a VPN.

If you are using VPN on mobile device, then older Android devices and early generation iOS devices may cause speed issues.Your only solution is to switch to a device with a more capable processor.

If you have a persistent speed issue consider the following troubleshooting steps:

1. Change servers: Selecting a server that is geographically close to you will normally result in increased performance (due to lower latency). In addition changing to a server in another location may bypass any congestion issues depending on how close the congestion is to your location.
2. Change VPN protocol: Different Internet Service Providers support different protocols. If you are experiencing slow speed, switch between the protocols i.e. L2TP, SoftEther (Windows) and OpenVPN. Switching between the protocols also resolves the disconnection issue.
3. Turn off Firewall: Some Routers and 3rd party firewalls also cause speed and disconnection issues. Disable the Router / 3rdparty / Windows Firewall and check the connection stability and speed.
4. Restart your Modem/Router: Over time your modem or router may slow down due to memory leaks etc. Restarting your modem/router may increase the speed of your connection and thus the VPN.

These suggestions should be helpful in resolving your speed issues.

LimeVPN has offshore servers on all continents specially optimized for P2P and Torrent traffic. On our P2P/Torrent offshore servers DMCA or any equivalent do not apply. P2P/Torrent traffic is blocked on our NON P2P/Torrent servers so it is impossible to receive DMCA or any equivalent notice for our NON P2P/Torrent servers. That is why we called P2P Torrent optimized VPN and you can freely use our VPN for torrenting.

We support PPTP, OpenVPN and L2TP; industry standard VPN protocols that have built-in support for multiple operating systems and devices such as Windows, Mac OS, Linux, IPhone, Ipad, Android etc.

We support SSL/TLS based OpenVPN (Both TCP and UDP mode) protocol which is best performing and most stable VPN protocol.

Our new protocol Softether works best if you are looking for security and speed as it’s comparatively shown the best results.

To learn more, please read this guide on how to select a VPN protocol.

PPTP encryption uses MPPE 128 bit cipher with or without compression and MS-CHAPv2 authentication.

L2TP encryption uses the standardized IPSec protocol either the 3DES or AES encryption algorithm. A 256-bit key will be used for encryption.

OpenVPN protocol uses AES cipher with 128-bit and 256-bit (Optional) encryption, hash algorithm is 160bit SHA1, control channel is TLSv1/SSLv3 DHE-RSA-AES256-SHA and 2048 bit RSA.

SSTP protocol uses military grade 2048 bit SSL/TLS certificates for authentication and 256 bit SSL key for encryption.

SSH Tunnel/Socks Proxy uses AES cipher with 128-bit and 256-bit (Optional).

SoftEther VPN protocol uses AES256 cipher encryption algorithms to protect the VPN tunnel from attackers and information thieves on the Internet. A user can choose which cipher algorithms to be used.

Yes, when connected to our VPN service, public DNS servers are automatically assigned to your computer. This ensures that you are using public DNS servers instead of your internet service provider’s DNS Servers.

It can happen that your system for some reason reverts back to your ISP’s DNS servers.

You can prevent DNS leaks by setting one of the below public DNS servers for all available network adapters in the TCP/IP options within the properties of your network adapters.

For more information. Check this post. How to prevent a DNS leak

If your router/firewall supports PPTP/LT2P pass-through, you should have no troubles connecting. Many routers/firewalls handle PPTP and L2TP connections fine even though they do not explicitly advertise pass-through capability.

To be able to allow VPN protocols manually on your router/firewall you must set up to allow outbound connections on TCP port 1723 and IP protocol 47 (GRE) for PPTP, UDP port 500, 1701 and 4500 and IP protocol 50 (ESP) for L2TP.

To be able to use OpenVPN protocol your router or firewall must allow outbound TCP ports 80(http), 443(https), 992, 1194, 8888 and UDP ports 53(DNS), 80, 992, 1194 and 8888.

To be able to use SSTP protocol your router or firewall must allow outbound TCP port 443 (https port).This, by default, is the HTTPS port, used for accessing secure websites.

You can use your account with up to 3 devices and connect concurrently if they are all connected via same modem/IP address. We do not allow same account to be used at multiple locations. If you need a VPN account for your mobile or other devices you can purchase the second account at a discounted price.

P2P/Torrent will only be enabled on Pro accounts on request and can also be used on eu10.limevpn.com, which is a shared server.

NOTE: With LimeVPN Pro, Torrent can only be enabled on dedicated IP from Hong Kong and Netherlands location only.

After connecting to one of LimeVPN servers please visit the LimeVPN website to verify that your IP address and location information have been changed.

LimeVPN users enjoy unlimited network transfer speeds of up to 1Gbps and unlimited bandwidth on all our VPN servers worldwide. Therefore we can say that we are the fastest VPN among others.

Yes, If you use VPN in China, Belarus, Burma, Cuba, North Korea, Vietnam and other countries with censored internet, LimeVPN will enable you to bypass internet service provider/government censorship and restrictions. You can enjoy internet without restrictions and access your favorite website like doing Facebook unblock, YouTube unblock, Twitter, Skype, etc.

Please make sure you are using one of the public DNS servers below on your computer/router in order to bypass DNS restrictions on your country.

As we said above you can basically access blocked sites from anythere in the world simply connected to a VPN server outside your censorship area.

Please contact us if you are still having issues connecting to LimeVPN locations.

We only offer static IP addresses.

With static IP your public IP (VPN IP) will always be the same when you connect to the same server.

For dedicated (static) IP VPN inquires with all TCP and UDP ports forwarded please contact sales with how many IPs you require and in which country.

We do not guarantee that the service will unblock such Geo-restricted websites because lately they have been detecting VPN connection and blocking it.

But you could definitely try. Just sign up with our pro service and if it doesn’t work we will refund you the complete amount under our 7 days money back guaranty.

Yes, you will be able to watch UK TV and BBC iPlayer, and other UK geo-located services using our VPN. Just be sure to connect to one of our UK VPN servers otherwise it won’t work.

If your DD-WRT firmware version is v24 or above, yes it can be configured and you can connect as many PC / PS3 / PSP / XBOX / Apple TV / Smart TV you want to your router and enjoy LimeVPN on multiple platforms. See our DD-WRT VPN configure instructions in How to use tutorials.

We have 23 Servers in 10 Countries around the world to allow minimum latency, offering you with the greatest speed and continuous connectivity wherever you are in the world.

Please visit our VPN Server Locations page  in order to find our most current server IP address/location list.

We provide port forwarding with LimeVPN Pro. Please contact support@limevpn.com with details of ports numbers to be forwarded to

The sending of email with SMTP protocol (TCP port 25) has been blocked due to spammers abusing our services. Please use authenticated/secure SMTP protocol (TCP port 465,587) of your mail provider. If your mail provider does only support TCP port 25 for SMTP protocol please contact support@limevpn.com to be allowed to use your own/custom SMTP address.

Our service is compatible with nearly all OS’s and smart phones to date in market. Please see our How to use VPN step-by-step instructions.

You can use dd-wrt/tomato firmware supported routers to share your VPN connection to Apple TV, Boxee Box, Roku, Smart TVs, Xbox, PlayStation, Chrome cast etc or use Windows/Mac OS software internet sharing to be able to share your VPN connection to the other devices. Please see our DD-WRT VPN instructions here and here.

Currently we do not support IPv6. We expect to be able to provide IPv6 soon.

Don’t worry if you are unable to get LimeVPN to work. We provide you complete support. You can email us at support@limevpn.com or open a support ticket via client area. We will make sure you are up and running as quickly as possible. Don’t hesitate to contact us; we are happy to help. Contact support

If you have a basic account, make sure you are connecting to eu10.limevpn.com and for Pro account it will only be enabled if requested.